United States: Free shipping in the United States for orders over $50.00
Note: if you are using a discount code make sure the total value after entering the code is at least $50 to avoid shipping cost.
Canada & International: Prices are calculated at checkout and do NOT include custom fees.
Warning: Assume duty and custom fees, especially for our friends north of the border.
We are not responsible for the customs rates or fees. It is your responsibility as the customer to pay fees or rates charged by customs.
If you end up refusing the shipment from us because of the custom duties or other related costs, we will NOT refund your order nor reship. That order may be lost in the limbo of customs.
However, if customs ends up shipping it back to us and the contents are unopened and otherwise resellable, you will be issued a refund less the return shipment costs and a 3% handling fee (to cover the overhead/opportunity costs associated with those warehouse logistics).
If it is lost in transit or otherwise not returned by customs to us, then we cannot refund your order. You assume this risk with international shipping.
Also, please keep in mind that international shipments are subject to government inspection which could damage the product or render them not resellable, voiding your ability to get a refund.
In summary, the risk is on you, the customer, for international shipping. If we were the Emperor of the world, we would impose better rules for international commerce that are more focused connectivity and less on fear and "security theater," but here we are. Nonetheless, we appreciate you taking the shipping risk and hope in the future that we can work with fulfillment centers closer to you.